Clinical
Advice and Assessment Service (CCAS) update
In our
bulletin on 29 April we advised that Gloucestershire had not yet made the COVID
Clinical Assessment Service (CCAS) appointments live due to further information
being required from the national team. We would like to reassure practices that
the service will not be launched before the bank holiday weekend (8 May) and
consideration will be given to launching the service next week. We will
continue to keep you updated.
GP Access
to GHNHSFT’s Electronic Patient Record (EPR)
Our
communications in issue 54 on 27th April and issue 50 on 21st April invited
practices to request access to Sunrise accounts to give them digital access to
COVID-19 related hospital admission and discharge information.
To date, 45
practices have responded to our invitation and 261 accounts have been set up.
Including the four pilot practices, we now have 49 practices with access and
282 GPs have accounts. The IT team are contacting the 24 practices that have
not yet responded. Feedback has been positive, with practices reporting that
they find it very helpful to be able to see which patients are in hospital and for
obtaining discharge information.
If you would
like to request access to Sunrise, please contact using this link (requests for accounts are for GPs only).
IT Support
for General Practice
The CSU
Digital Team has been rolling out an extensive programme to deliver laptops and
accessories to practices. Whilst working with practices, the team has been
helping to resolve issues thanks to the available engineer resource.
Going
forward, practices should log all IT incidents through the Countywide IT
Service (details below) and a member of the GPIT team will ensure issues are
resolved within the SLA timeframe. The CSU DT Team would like to thank
practices for their co-operation during these circumstances.
Contact:
ghn-tr.ITServiceDesk@nhs.net or phone 0300 422 2808.
Cyber
update – to click or not to click?
The cyber
team are flagging potential malicious traffic through the monitoring of
internet traffic. In some cases the justification of work-related activity is
vital for clinical use; however you should think before you click following
these simple guidelines:
Do not click links within an e-mail that you are at all suspicious of;
What looks like a legitimate hyperlink can be a disguised link to a malicious
website;
When in doubt, hover your mouse over the text of the hyperlink to see the full
URL, which will help to show whether it leads to a legitimate website;
Research suggested hyperlinks using a search engine before going to sites you
have not used before;
If you receive
an e-mail from someone you know with apparent nonsensical or out of character
text, don’t click on it – please report it.