Microsoft Teams update
Many practices are already using Microsoft Teams (MS Teams) to help them work effectively remotely and collaborate better with colleagues. It has many features to help you work more flexibly, such as high quality video conferencing, file sharing, polls, task management and chat, and is accessible through an NHS mail log in. You can access Microsoft Teams via the web: https://teams.microsoft.com/ or by downloading the app to your PC or mobile device.
If you haven’t tried MS Teams yet, here are some useful tips for first time users: https://support.nhs.net/article-categories/using-teams/
If you’re looking to learn more, a number of Microsoft instructor-led sessions can be booked or watched retrospectively: https://docs.microsoft.com/en-gb/MicrosoftTeams/instructor-led-training-teams-landing-page. The SCWCSU training team recommends in particular the following You Tube recording: Running Effective Meetings in Teams.
If you require bespoke guidance or support, please contact the CSU Training team on: 0300 123 5678 or at: training.scwcsu@nhs.net. Most practice teams will have a Team Owner who can be contacted for day-to-day advice or to add new members and set up channels. The CSU Training team will provide a list of these contacts shortly which we will share with you.
If you encounter any broader technical issues that can’t be resolved by your Team Owner, please contact the Countywide IT Service desk at: ghn-tr.ITServiceDesk@nhs.net or via the Portal. Further guidance and information about webinars will be shared in the coming weeks.